Responsible gaming rules at Mateslots Casino
A responsible approach to gambling is the key to long-term success. If you notice symptoms of gambling addiction in yourself or a loved one, seek help as soon as possible.
| Name | Mateslots |
| License | OGL/2024/161/0191 |
| Year of foundation | 2025 |
| Languages | EN, EN-AU |
| Weekly withdrawal limits | $3,000 per week |
| Providers | Booongo, Playson, Igtech, Truelab, NetGame, 1Spin4Win, Booming |
| Top games | Slots, Card Games, Craps, Crash, Fishing, Game Show, Lottery, Poker, Roulette |
| The best live dealer games | Mega Roulette, OneBlackjack, Mega Wheel, Roulette 1, Sweet Bonanza Candyla, Crash Live |
| Minimum deposit | $30; 5 USDT |
The Mateslots administration wants every user to enjoy safe gaming. The casino helps visitors play responsibly and offers special tools. If a user develops a gambling addiction, the gambling site’s representatives will refer them to a specialist. Below, we’ll explain how the casino promotes responsible gaming.
Personal limits at Mate Slots Casino
The gambling platform offers a “Personal Limits” feature. Players can set restrictions on deposits, bets, or spending per round. This feature is available in the “Personal Limits” section of the player’s profile.
- Deposit limit: these are deposit restrictions for a day, week, or month.
- Loss limit: these are the maximum user losses over a selected period. This parameter is evaluated based on the initial deposit, not winnings.
- Bet limit: visitors set the maximum sum they can wager per day, week, or month.
- Cool-off limit: players can choose a period during which they cannot make deposits or participate in promotions, although they can withdraw any remaining funds in their account.
- Session time limit: players can set how much time they plan to spend gambling. If they exceed the limit, they are automatically logged out of their account.
Limits can be changed at any time. A decrease in a limit takes effect immediately, but an increase is only possible after confirmation via email and once the previous limit has expired.
Self-exclusion upon request
Players can contact the casino’s support team at [email protected] and notify them of their decision to stop playing for a specific or indefinite period. Specialists will block access to the site and stop sending marketing offers.
If a user voluntarily stops interacting with the gambling platform, they will be unable to log in. After being excluded from the casino, they can contact support again to withdraw any remaining funds.
Players should remember that self-exclusion does not exempt them from the verification to withdraw funds. The casino will pay out any remaining funds in accordance with the site’s limits.
Mateslots Casino denies services to minors
The gambling platform only accepts players who are 18 years of age or older and uses all available tools to prevent minors from registering. The platform requires identification documents, and if a user is underage, their account will be immediately blocked. We also adhere to our privacy policy.